We offer a 7-days return policy on unused/undamaged products with their tags intact and in the box they were delivered in.
Remember that you will have to ship the product to us. We will charge a minor fee of Rs. 100 for the returns as we offer free shipping.
Once the product is received by us, your refund will be generated to your original mode of payment.
For all ‘Cash On Delivery’ order returns, the COD fee will NOT be refunded.
We receive returned products in 15-20 days. Your patience is appreciated in such circumstances.
We do not offer Refunds or Returns on Customized items, Personalized items.
Return and Replacement is not possible for international orders.
Please note in some locations, it may so happen that our logistic partners do not offer a reverse pick up. In such a case, you will have to arrange for the shipment of ORNATE products in a sealed box including tracking details, Please get in touch with us to provide you with a return address.