Shipping Policies

SHIPPING AND DELIVERY INFORMATION

We offer Free Shipping of on every order within India. At present we are offering FREE SHIPPING. Your order will be shipped to you fully insured at no extra charges to you. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

Additionally, we have the service of express delivery at a nominal charge. Though we ship it the same day and have tied up with the logistics companies to deliver your packages as soon as they can within the promised time frame. There will be times that your package may get delayed due to unforeseen circumstances. Kindly do bear with us 

Your order will be shipped within 24-48 hours once received.

Delivery

Your order will be delivered within 2-3 working days once shipped.

Packaging

Each jewelry package from us arrives at your doorstep in a durable, tamper-proof packing marked with our logo and your purchased jewelry nestled inside the pack in our signature box.

In the event your purchase is a gift for your loved ones, we offer free gift wrapping including a gift message from you. We love doing handwritten messages for your loved ones.Your gift will be delivered in our special Ornate Jewels gift box. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be happy.

To send a free gift message with your gift, look for the Gift message text box while checking out page. Your personal message will be written on a distinctive card and delivered along with the gift.

Privacy Policy


Welcome to Ornatejewels.com! We value the trust you place in us. This Internet Privacy Policy is provided to you so that you are informed about the practices of our company, which may change from time to time upon publication on this website. Therefore, we suggest that you review this Privacy Policy each time you use this website to confirm that you understand and agree to its terms. In the event you have inquiries as to this policy or other policies, we can be reached through Customer Service at +91-8600718666 or by email at care@ornatejewels.com.

Personal Information

Your transaction history, which you provide voluntarily, is stored on our site in our customer database. It includes your information. Some of the information we solicit, such as e-mail address, is voluntary, while much of it is required in order to fulfill your order properly. Your information is used while processing and fulfilling your orders that you place with us. We even use this information for making a better shopping experience for you and are able to respond and fulfill your requests. As a common practice we may have to share your personal info with third party service providers that assist us to further enhance your shopping experience.

As is common practice, we may occasionally share your personal information with companies we work with to assist us in providing existing and greater services to our customers.

Our site presently does not store your credit card information, and any of your credit card information that may be stored is protected by firewalls. Always sign off after you finish using a shared computer. Always protect your passwords and user id’s from others.

E-mail Policy

We collect the e-mail addresses of those who communicate with us via e-mail and those who voluntarily include their e-mail addresses when ordering online. We may also collect your e-mail address if you provide it in the process of completing survey information or registering for online contests or sweepstakes. We cannot obtain your e-mail address unless you voluntarily provide it to us, or we obtain it from a service company that has confirmed your willingness to distribute it. Our Web server recognizes the computer's Internet Protocol (IP) address, but not the e-mail address, for each visitor to our home page.

Contest registrations may involve sharing your e-mail address with our promotional co-sponsors -- please see the specific contest rules & regulations for details. Additionally, if you submit your e-mail address to us as part of a transaction originating with one of the companies we do business, the e-mail address may be shared by both of us, and the company we do business with. Kindly refer to our privacy policy for the same.

Other than the exceptions noted above, Ornatejewels will not sell, share or otherwise distribute your e-mail address. Any e-mail address supplied directly to Ornatejewels with respect to online orders, phone order, and requests for other information will remain in the sole possession of Ornatejewels.

If you do not want to receive promotional e-mail from us in the future, please let us know by contacting us at +91-8600718666 or by email sales@ornatejewels.com.

If you do not wish to receive such mails, please contact us at +91-8600718666 or by email sales@ornatejewels.com.

Cookies

Like most retail web sites, we use "cookies", which are pieces of data given to your browser that allow our site to identify you when you access our site. Please be aware those cookies understand that cookies cannot extract any information about you that you have not already revealed voluntarily. It’s a common practice used by all Internet users the vast majority of Internet users now appreciate cookies as a convenience feature for shopping online.

Site Traffic Data

Our computers collect and store certain data from your visits to our Web site. The information we collect from this site traffic helps us to make the site easier to navigate and to improve your experience at www.ornatejewels.com except for business we work with to improve the sales, services, and experience of our web site, we do not share or distribute any specific customer site traffic data to any other parties.

If you have any questions regarding any of the elements of our web privacy policy, please call us at +91-8600718666 or by email care@ornatejewels.com.