How do I choose if I am not sure of her style?

Start with something minimal, because minimal designs suit almost every taste and get worn far more often than statement pieces. A pair of simple solitaire studs, a delicate adjustable ring or a clean solitaire pendant will work whether she dresses traditionally or western. If you know one thing about her, use it: a favourite colour, her birth month, whether she wears silver or gold. If you know nothing at all, plain silver ball studs or pearl studs are the safest gift in this collection, because almost nobody dislikes them.

I do not know her ring size. What should I buy?

Choose an adjustable ring. Our adjustable solitaire range flexes across a wide span of sizes, so it fits without you having to ask her and spoil the surprise. Earrings and pendants avoid the problem entirely, since neither needs sizing at all. This is the single most common reason a jewellery gift goes wrong, and it is easy to design around.

What suits a younger sister?

Colour, usually. Coloured CZ studs in pink, ruby red or blue sapphire tend to land better with a younger sister than a classic clear stone, and an anklet is a lighter, more playful gift than a ring or a necklace. Adjustable rings work here too, for the same sizing reason.

Which stone should I choose?

Her birth month stone is the most personal choice you can make without knowing her taste, because it turns a nice gift into one that is obviously about her. Ruby for July, sapphire for September, emerald for May, amethyst for February. Our birthstones by month guide matches every month to a stone, and the pieces sit in our natural gemstone collection.

What should I give for Rakhi or Bhai Dooj?

Earrings and pendants are the traditional choice for both, and for a practical reason: they are light, need no sizing, and can be worn the same day rather than saved for later. Pearl drops and simple studs are the most chosen. If you are ordering close to the date, allow three to five days, since orders are processed in one to two business days before shipping.

Why do you publish the silver weight in grams?

Because weight is where the value of silver actually sits, and most silver brands do not show it. We publish the exact gram weight on every silver product page so you can compare price per gram between pieces, and between us and anyone else, and see precisely what you are gifting rather than trusting a photograph.

Is it safe for sensitive skin, and how do I care for it?

Yes. Every piece is nickel free and lead free in BIS hallmarked 925 sterling silver, rhodium polished, which suits most sensitive skin. Store each piece in a soft pouch or an airtight box, away from perfume, lotion and household cleaners, and take it off before swimming, bathing or exercising. Silver that has dulled comes back with a silver polishing cloth. Avoid toothpaste and bicarbonate, which scratch the metal.

What if something breaks, or a stone falls out?

We repair it free. Every silver piece carries a lifetime warranty that covers manufacturing defects, re-polishing and rhodium re-plating, and stone resetting, for as long as she owns it. The warranty follows the jewellery rather than the buyer, so a piece bought as a gift is covered in her hands. Write to care@ornatejewels.com or call 8600718666 with the order number. Courier both ways is at the customer's cost, and the work itself is free.

Can you gift wrap it and send it straight to her?

Yes to both, at no extra cost. Every order ships in a gift box with a handwritten card, and you can add your message at checkout for us to write in. Enter her address as the shipping address and it arrives ready to give, with no pricing anywhere in the parcel.