General
These terms and conditions apply to products purchased via www.ornatejewels.com or orders placed through social media platforms, offline on phone, chat or through our Customer Service team which are all assets managed by WOW Overseas Private Limited, a company incorporated under the Companies Act, 1956.
Please and In addition read the Terms & Conditions carefully before Purchasing any product or availing any services on any asset of the ornatejewels.com (Wholly owned by wow overseas private limited). Any purchase made by you through the website or any other asset shall signify your acceptance of the supply terms and your agreement to be legally bound by the same.
In addition to the foregoing, You shall also be bound by the terms of use of the website, Its privacy policy, Terms by the vendor Additional terms of service which are displayed with the selection of the product, If any ("Additional Terms").
If there is any conflict between the supply terms and the additional terms, The additional terms shall take precedence concerning that sale.
If you do not agree with the supply terms, Please do not access the website or any other asset of ornatejewels.com for any purchase or service.
Business
The websites are platforms that facilitate the online sale and purchase of merchandise and services ("Services") offered by third-party vendors and service providers ("Vendor/s"). The title to the merchandise (“Products”) will pass directly from the vendors to you.
Ornatejewels.com has the right to change or discontinue any service at any time, without notice.
Ornatejewels.com may add or modify the procedures, modes, processes or conditions of purchase at any time.
Ornatejewels.com shall not be liable to you or any third party for any modification, suspension or discontinuance of any aspect of the services.
Product
Ornatejewels.com enables the sale of a variety of products. Shipping of all the products on the website shall be as per the company's policy, which may be changed by ornatejewels.com from time to time.
In case you receive a damaged product, please get in touch with our Customer Service team on 8600718666 or write to us at sales@ornatejewels.com. The damage will be assessed and a solution will be offered. The product may be replaced or another corrective measure may be undertaken to address the issue.
In case the product is out of stock, our Customer Service team will get in touch with you and a refund request will be raised.
For paid orders, the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request is initiated. For Cash On Delivery (COD) payments, there will be no refund given as no payment was received by us.
Services
You should take all responsibility for your actions in utilizing the products purchased by you. Ornatejewels.com shall not be liable for any such actions. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Ornatejewels.com shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.
