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Call/Whatsapp: +91 8600718666


Wow Overseas Pvt Ltd,
G1-14A, EPIP, Jewellery Zone, Sitapura,
Jaipur, Rajasthan-302022.

What do you wish to contact us about?

Q. What’s your return policy?

We offer a no-questions-asked 7-day return policy for the products that have not been used and have tags intact. If you are not satisfied with your purchase, please contact us and we will arrange a return for you.

Once we receive your product, we will refund your money.

Q. What form of payments do you accept?

We accept Visa, MasterCard, all forms of Net banking, payment wallets and COD. All transactions are SECURE and we use PAYUBIZ and PAYTM as our main payment gateway partners.

Q. What are your gift packaging and warranty like?

All our products are shipped in our signature gift box so that you don’t have to worry about packaging.

We’d also be happy to add an old-fashioned handwritten gift note with the order for your loved ones or tie a ribbon on the box on your behalf.

We are here to take care of your gifting needs and will always wish that you sparkle with joy.

All you have to do is give us the details while ordering and we shall fulfil them as per your requirements.

Q. How do I take care of my jewellery?

At Ornate Jewels, jewellery is crafted to last for a lifetime.

However, wearing it daily also warrants proper care so that it stays presentable and beautiful for years.

Following are the guidelines to prolong the life of our jewels:

- If possible, take off your jewellery when doing household chores.

- Please try and wear jewellery only after putting on makeup; keep it away from lotions, creams and perfumes. We advise doing so as certain elements in the above-mentioned products can deteriorate the finishing of our products.

- Don’t wear jewellery in swimming pools and spas because chlorinated water will damage it.

- Remove your jewellery before bathing to retain its shine and protect it from hard water. This is true for not only silver but also for other kinds of jewellery.

Q. Other queries?

Please contact us at

Mail : care@ornatejewels.com

Phone/WhatsApp : +91 8600718666